My Donation

Donate Button Maker

Your online donation button matters. Afterall, it's the first step in the online donation process. Industry research shows a good donation button = more donations. What makes a good donate button you ask? The button should be...

1. LARGE enough to be noticed.

2. Located in the UPPER RIGHT section of your website.

3. A COLOR that catches your eye but also looks good on your site.

4. Link DIRECTLY to your main donation page.

How does your donate button measure up? To create a new one in just seconds, use our free donate button maker tool. It will provide you with the HTML you need to copy and paste on your site. You can try out different colors and text. So go ahead...experiment and see what combination works best for your donors.

FAQ

If you don't see the answers below, contact us or visit our documentation site

Do I Need Technical Knowledge to Use CharityWeb?

Absolutely not - that's our job! Our engineers match the look and feel of your existing site - copying the wrapper and navigation. Donors will feel like they never left your site. The page is hosted on our secure server and you simply link to it from the Donate button on your homepage. We take care of providing the online receipt and sending the email thank you with your organization's email address.

Can I Use My Existing Merchant Account?

No, you can use a better one that can save you money and provide excellent service and flexibility. And, the money will still be directed into your current bank account. Our preferred provider, Moneris, has been able to beat or match the fees of any client we've referred. Plus, Moneris offers ACH service so you can save money on recurring gifts.

Can You Process Pledge Payments?

Yes. We can setup a special page for your campaign where you can accept donor pledge and payment information. We automatically divide the pledge into equal payments based on donor selection (monthly, quarterly, pay all at once) and send an email thank you after each successful pledge payment.

How Do I Access Transaction Data?

We store your data in a password protected control panel. You can view and download into an Excel or CSV file format 24/7. We do not charge for multiple users.

Are you PCI compliant?

Yes. Security is at the heart of our business. We go through quarterly certification with McAfee.

How Do You Prevent Fraud?

We have a lot of experience dealing with fraudsters and have several safe guards in place that virtually eliminate fraud.

Does Customer Support Cost Extra?

No. We're available through techsupport@charityweb.net or by phone 866.4.eTools ext 104. One of our experienced engineers will be happy to assist you.

What Does Unlimited Pages Mean?

We have a lot of experience with online fundraising and are happy to share our knowledge with you. We've worked with some of the largest charities in America. Our flat transaction fee is pretty unique too. We're committed to not taking a percentage of the transaction so you get to keep more of what you earn. We could go on...but let's end with our keen ability to customize applications so your fundraising vision becomes a reality. All this and we're affordable too!